Access account packages will be available for legacy Casera members starting on February 1, 2024
As Casera Credit Union legally merged with Access Credit Union on July 1, 2023, we are progressing through the next phase of the merger with our product alignment.
On February 1, 2024, all Access Credit Union account packages will be available for legacy Casera Credit Union members. That means your current Casera account package will change automatically to an equivalent Access product and Access service fees will come into effect.
Account packages
We encourage all members to review the account package details to be aware of any changes your account may incur during this transition.
Not sure what account type you have today? You can find this information by viewing your online or mobile banking or account statement.
If the product your account is aligned to does not suit your needs; review the above grids to find a more suitable option, and speak to your branch to make the change after February 1, 2024.
Looking for a print version? You can download the account package changes here.
High Yield Savings
Due to technical constraints, we cannot migrate the current High Yield savings accounts into the Platinum Savings product, which is more closely aligned in offer. This is due to challenges with interest calculations and accruement. To ensure members do not miss any interest payments, these accounts have been mapped into the closest compatible product, which is the Premium savings account.
After February 1, 2024, members can open and transfer funds into a Platinum Savings to benefit from the highest available interest rate. Casera branches can assist you with this process.
Interest Payments
After February 1st, variable registered products will pay out interest at the end of June and December (current cycle at Casera is March and September). No accrued interest will be lost because of this change.
Variable TFSA accounts will change to semi-annual interest payments (current cycle is monthly).
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Casera |
Access |
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Interest calculation |
Interest paid |
Interest calculation |
Interest paid |
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TFSA Variable |
Closing daily balance |
Monthly |
Closing daily balance |
Semi-Annually Last day of June and December |
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RRIF/LIF/Federal RLIF/PRIF/RRSP/LIRA Variable |
Closing daily balance |
Semi-Annually Last day of March and September |
Closing daily balance |
Semi-Annually Last day of June and December |
Term Deposits (registered and non-registered)
All Casera terms operate in a similar fashion to Access in which terms are opened in six month increments to a maximum of five years.
However, term products may not appear on your first few Access statements after technical alignment. More details to follow.
Service Fees
As a reminder, some service fees have been aligned to Access for January 1. Learn more.
Remaining service fees will be aligned to Access’ current fee structure effective February 1, 2024. See details here.
Member Support
Have questions? We’re here to help. Please contact your branch for assistance.
Member Services
BANKING SERVICES: It’s business as usual for cheques, debit cards, pre-authorized payments, investments, loans and mortgages. All existing account numbers and debit cards issued by the legacy credit unions will continue to operate as normal.
CREDIT CARDS: Changes are expected for Collabria credit cardholders in 2023. More information will be shared shortly.
BRANCHES: All existing branch locations, staff, and hours remain the same for legacy Casera branches. Full service and operational alignment will take place in 2024. Additional details to follow in the coming months.
MEMBER SERVICE & SUPPORT: Please continue to contact your local branch or the Casera phone line at (204) 958-6300 until further notice.
ONLINE/MOBILE BANKING: Members can continue to bank using the Casera website and mobile banking app until full operational alignment in 2024. Additional information to follow.
TELEPHONE BANKING: Members can continue to use telephone banking as they do today.
STATEMENTS: At this time, there are no changes to member statement cycles, delivery methods, or formats.
Casera Credit Union Merger with Access Credit Union
Operational Alignment Schedule
- New* June 7 - 9, 2024 - Technical Integration
- New* February 1, 2024 - Member Services
- July 1, 2023 – Casera has become Access Credit Union.
Next Steps
Effective July 1, 2023, Casera has become Access Credit Union. Together, we are a credit union that focuses on our members first. One that is future-focused, innovative, and strong; not only in our financials, but in our values, our people, and our communities.
We’ve begun integrating our operations and in 2024, will unify our website and banking system to complete the full Access Credit Union experience.
From now until full operational integration is complete, this casera.cusuccess.ca website is your go-to source to get information about integration activities, progress updates, and member advisories.
Get In Touch
Have questions about the proposed merger? Reach out at together@caseracu.ca
For all other Access Credit Union inquiries, please visit Access Credit Union.