Casera Credit Union Merger with Access Credit Union
Operational Alignment Schedule
- New* July 1, 2023 - Member Services
- July 1, 2023 – Casera has become Access Credit Union.
- Early 2024 – Access account packages will be available to Casera members.
- TBD 2024 – banking system integration occurs.
Effective July 1, 2023, Casera has become Access Credit Union. Together, we are a credit union that focuses on our members first. One that is future-focused, innovative, and strong; not only in our financials, but in our values, our people, and our communities.
We’ve begun integrating our operations and in 2024, will unify our website and banking system to complete the full Access Credit Union experience.
From now until full operational integration is complete, this casera.cusuccess.ca website is your go-to source to get information about integration activities, progress updates, and member advisories.
BANKING SERVICES: It’s business as usual for cheques, debit cards, pre-authorized payments, investments, loans and mortgages. All existing account numbers and debit cards issued by the legacy credit unions will continue to operate as normal.
CREDIT CARDS: Changes are expected for Collabria credit cardholders in 2023. More information will be shared shortly.
BRANCHES: All existing branch locations, staff, and hours remain the same for legacy Casera branches. Due to resource constraints, we are not able to provide banking services at all Access Credit Union branches eff. July 1st. Full service and operational alignment will take place in 2024. Additional details to follow in the coming months.
MEMBER SERVICE & SUPPORT: Please continue to contact your local branch or the Casera phone line at (204) 958-6300 until further notice.
ONLINE/MOBILE BANKING: Members can continue to bank using the Casera website and mobile banking app until full operational alignment in 2024. Additional information to follow.
TELEPHONE BANKING: Members can continue to use telephone banking as they do today.
STATEMENTS: At this time, there are no changes to member statement cycles, delivery methods, or formats.