#003B49
Noventis_hubspotbanner

Noventis Integration 

As a Noventis legacy member, here’s what you need to know about the gradual change as we work towards banking system integrations for the new Access Credit Union. 

Online banking Access

 As Noventis legacy member, you can now also log into your online banking through the Access Credit Union website by clicking the button below or the ‘Sign In' button in the top right corner of the Access website menu.

 

About the Merger

On July 1, 2022, we became the NEW Access Credit Union.

The amalgamated organization will provide members with numerous benefits.  

  • Access to an even-wider branch network throughout the city of Winnipeg, and Southern, Eastern, and Interlake Manitoba regions.
  • Legacy Noventis branch network grew from 12 to 52 branches.
  • Access will maintain and enhance offerings through highly competitive rates and fees, present account package options that meet the needs of our combined membership, and provide a flexible patronage program designed to thank members with cash rewards for their loyalty.

 

 

Key dates to note as a legacy Noventis member:

September 1, 2022

New account packages will be available to Access and Noventis members.

November 18, 2022

Noventis banking system integration occurs.

Noventis-timeline

Operational Integration

Branch Service

Although our branch banking systems are not yet aligned, we are pleased to share that we have developed a temporary workaround that will allow a member from any of the legacy credit unions to conduct most of their banking safely and securely at any of our 52-branch network* until the Noventis banking system integration scheduled for September 2022. 

*Some limitations apply.

Like any business, we regularly review our operations and evaluate our combined branches to ensure that we continue to be accessible and are meeting the needs of our members. Service hour alignment is part of this review and will be considered as we move forward. All existing branch locations, staff, and hours remain the same for all legacy credit unions unless otherwise noted in future communications. 

>> View the full list of branch locations including operating hours

Contact (Call) Centre Service

Our teams are currently working on integrating our phone systems and processes to best serve our combined membership. Until this integration takes place, please continue to contact legacy Noventis Credit Union the way you did previously. For reference:

Access Credit Union Member Solutions Centre: 1.800.264.2926
Noventis Credit Union Contact Centre: 1.844.826.6500


Please note that all contact centres can be reached at 1-800-264-2926. Please listen carefully to follow the new prompts for best service.

To better serve our members across Manitoba, all existing credit union contact centre hours of operation have been aligned to offer the same exceptional service at the same time.

Effective July 4, 2022, the Noventis CU Contact Centre and Access CU Member Solutions Centre will offer full service from:

Monday to Friday: 8:30AM to 6:00PM
Saturday:
8:30AM to 4:00PM
Sunday:
Closed

These hours of operation align with standard service hours in our industry and simplify the service experience across all three credit union memberships.

Products & Services

The new Access Credit Union promised to offer some of the best financial products and services for every stage in life. We are pleased to share the new account package lineup and service fee schedule which will come into effect following the below schedule:

Account Packages: September 1 

Service Fee Schedule: September 1

>>View the service fee schedule here

Most service fees will be aligned for September 1, 2022, with some items expecting alignment later as they require further investigation and process review.

Key Changes

  • All Specialized Assistance fees (see Registered Products section) will be charged at $275 per hour unless otherwise specified.
  • Variable TFSA accounts include two free withdrawals per month. All subsequent withdrawals will be charged at $1.25 each.

Account Packages

With the Access, Noventis, and Sunova merger, we’ve streamlined our account package options to best meet the needs of our combined membership.

Account package changes will take effect on September 1, 2022 for legacy Noventis members. Here is some key information about transaction fee charges on your accounts starting September 1.

1. Interac® e-Transfers will be charged in real time instead of at month-end. If your account package includes a number of free e-Transfers, you will be rebated up to that number at month-end.

2. In-Branch bill payments are charged in real time instead of month-end (if applicable to account package).

Use the information below to discover which account you will be moving to based on your existing Noventis account package. Please use the account grids to see all features associated with your new accounts.

>>Personal Account Grid
>>Business Account Grid
>>Investment Account Grid

Personal Chequing Accounts

Current Account New Account
Basic Pay As You Go
HELOC Pay As You Go
Essential Basic +
Advantage Unlimited
Advantage 60 Gold Chequing
Advantage Youth (Ages 0-19) Grow Chequing 
Advantage Youth (Ages 20+) Student
New to Canada New to Canada
USD USD
New Account  Green Chequing
New Account  Ability Chequing

 

 

 

 

 

 

 

 

 

 

Personal Savings Accounts

Current Account New Account
Essential Daily Savings
Essential 60 Daily Savings
Advantage Platinum Savings
US Savings USD Daily Savings
Essential Youth Grow Savings
New Account  Premium Savings

 

 

 

 

 

 

Business Chequing Accounts

Current Account New Account
Basic Business Chequing Business Pay As You Go
Essentials Business Chequing Business Value
Advantage Business Chequing Business Plus
Registered Non Profit Non Profit
Organization Non Profit
New Account USD Business

 

 

 

 

 

 

 

Business Savings Accounts

Current Account New Account
Essential Business Daily Savings
Advantage Business Platinum
US Savings US Savings
AgriInvest AgriInvest
New Account  Business Premium

 

Back to Top